1. IDENTIFYING DATA.
the web domain www.venturarural.com is an Internet domain operated by Laura Ventura Camacho, which is also the owner of the website. Laura Ventura Camacho with DNI 40.934.564-S has her address for the purpose of notifications in Ronda dels Campets nº 2 2º 4ª of Alcanar and has the contact telephone number +34 655 760 996 and contact email: info@venturarural.com
In addition, Laura Ventura Camacho has the guarantee of combined trips provided in the article 252-10 of the Consumer Code of Catalonia, formalized through surety policy no.020S02181CAV, the details of which are given below:
Guarantor entity name: Grupo Innovac
Guarantor entity contact telephone number: +34 96 369 28 61
Email contact guarantor entity: innovac@innovac.es
2.PROPOSALS FOR ACCOMMODATION IN HOUSES FOR TOURIST AND TRAVEL USE PUBLISHED ON THE WEBSITE.
On this website, Users will find published different proposals for accommodation in homes for tourist use., as well as different travel proposals.
reservations are made, in the case of trips through the form on the website and in the case of accommodation, they can be made on the same website or on external booking engines (Booking.com- AirBnb)
3.INTELLECTUAL AND INDUSTRIAL PROPERTY.
Laura Ventura Camacho holds ownership or, where appropriate, it has the necessary license for use granted by the holders of such rights, of all intellectual and industrial property rights of this website, as well as all the elements contained in it.
In accordance with the intellectual and industrial property regulations, Total or partial reproduction by Users of the contents of this website is prohibited., as well as its modification and/or distribution. However, Users can view, copy, print and save the content of said website on any physical support, as long as they do so exclusively for personal and private purposes.
4.LINKS TO THIRD PARTY WEBSITES
This website may contain links (links) to third party websites. For clarification purposes, are understood as “third party website”, links to websites owned by individuals or legal entities other than the one identified above, in section “1. IDENTIFYING DATA” of this Legal Notice.
In the case of links included in said website to third party websites, Laura Ventura Camacho, since she is not the owner of the same, nor does she exercise any management capacity or control over said websites., is not responsible for the content of such websites nor does it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and legality of any material or information contained in any of said hyperlinks or other Internet sites.
However, in compliance with the provisions of articles 16 and 17 of the law 34/2002 of the Information Society and Electronic Commerce, if Laura Ventura Camacho has knowledge (either by Users, Competent authorities or Security Forces) that the websites to which a link was included contain content that may contravene the applicable current legislation, rights of third parties or morality or public order, they will proceed with diligence, where appropriate, to delete or disable the link.
5.MANAGEMENT OF COMPLAINTS AND CLAIMS.
Users may make their complaints or claims to Laura Ventura Camacho by phone by calling 655 760 996 as well as in writing through the postal address Ronda dels Campets nº 2 2º 4 – CP 43530 Reach and/or email address: info@venturarural.com
When Laura Ventura Camacho receives a complaint or claim, in addition to justifying its receipt, will answer them in writing as soon as possible and in any case within the maximum period of 1 mes.
Likewise, consumers and users may request official complaint forms from Laura Ventura Camacho through the email address: info@venturarural.com.
You will also find information on Alternative Conflict Resolution and Legal Actions in the sections 25 and 26 of the General Conditions of Combined Travel found in the following https://www.venturarural.com/condiciones-generales-contractuales-para-los-tours/
By last, In the following link you will find information about the Online Dispute Resolution Platform of the European Union:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
6.REGULATIONS AND APPLICABLE JURISDICTION.
The current and applicable Spanish legislation will be applicable at all times and they will be competent to hear any dispute between Users and the travel agency identified above., the competent Courts of the consumer's domicile.”